We have completed the processing of events till April 12. We are currently monitoring the systems for overflow processing for certain users.
Posted Apr 19, 2024 - 16:16 UTC
Update
We continue to monitor the progress for backlog event processing. So far we have successfully completed the processing of events backlog till April 10.
Posted Apr 18, 2024 - 15:01 UTC
Update
We continue to monitor the progress for backlog event processing. So far we have successfully completed the processing of events backlog from April 4 to April 8.
Posted Apr 17, 2024 - 16:33 UTC
Update
We continue to monitor the progress for backlog event processing.
Posted Apr 16, 2024 - 23:04 UTC
Monitoring
A fix has been implemented and we have resumed the event polling and processing of the cloud accounts with issue. We are monitoring the event processing pipeline.
Posted Apr 16, 2024 - 18:00 UTC
Investigating
The issue has been identified and affects only 2 tenants cloud accounts. The fix has already been placed and it is under monitoring. We have already resumed the event processing for the identified accounts.
Posted Apr 16, 2024 - 17:57 UTC
This incident affected: SSE Services (Cloud Access Security Broker) and SSE Regions (United States, North Virginia - USE1).