Redis memory usage is high
Incident Report for Lookout Trust Portal
Resolved
Incident has been resolved.
Posted Jan 10, 2024 - 02:12 UTC
Update
Processing is still on-going, we are continuing to monitor.
Posted Jan 09, 2024 - 18:36 UTC
Monitoring
Processing is still on-going, we are continuing to monitor.
Posted Jan 09, 2024 - 13:52 UTC
Identified
Lookout Client has recovered. API events processing is still delayed and recovery is in progress.
Posted Jan 09, 2024 - 12:35 UTC
Investigating
Lookout client login may fail & API events processing is delayed
Posted Jan 09, 2024 - 11:34 UTC
This incident affected: SSE Services (Cloud Access Security Broker, Enterprise Digital Rights Management Service) and SSE Regions (United States, Oregon Enterprise - USW2).
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